- Post to Oubao, 22A Castle Street, Douglas, Isle of Man, IM1 2EZPlease provide the full details of your complaint along with details of your account where applicable, including Email Address, Full Name, Username, Postcode & Date of Birth.
Any complaints & disputes can be raised through the channels above, however, if you wish to escalate your complaint or dispute, please email [email protected] where TGP Europe Ltd, the regulated license holder for Oubao, will try to uphold the highest standards in fair and safe gaming and will aim to resolve your dispute through our escalation procedure.
TGP Europe Ltd are Socially Responsible and may contact you via a recorded phone line or from our support email address if there are any concerns over your gambling activity. Visit our Safer Gaming section for advice or check out our Play Safe Tools to help manage your gaming.
Oubao is powered by TGP Europe Ltd of 22A Castle Street, Douglas, Isle of Man, IM1 2EZ. TGP Europe Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 38898
Under 18s are strictly forbidden from gambling on this website. Underage gambling is an offence.
See T&Cs for more information. Gamble Aware - gambleaware.co.uk